2019 figures are in line with previous years. The number of registrations and renewals came close to our expectations and we still recorded slight growth for both. This is obviously a very positive situation for DNS Belgium as a registry in a mature market.
Sustainable chain management
2019 was a very successful year for DNS Belgium in the field of sustainable chain management and corporate social responsibility. In the beginning of 2019, the Environmental Information Point for SMEs (MiK) named DNS Belgium the climate ambassador for Vlaams-Brabant. We thank this title to our ambitious climate programme and the fact that we became climate neutral two years earlier than expected. Thanks to DNS Belgium's efforts in the field of climate, cybersecurity, international cooperation, transfer of knowledge and education, Voka, the Flemish network of enterprises, awarded us a Sustainable Business Charter.
The fact that the European advocacy organisation for ccTLDs put us in the spotlight for our security and knowledge-sharing initiatives with registries from the other countries, was particularly gratifying.
Digital awareness
DNS Belgium kept winning awards in 2019. Feweb gave our new website the ‘best website of the year' award. And the fact that our website also received the AnySurfer-label fits completely with our objective to make the internet accessible to everyone of course.
Together with our partner Close the Gap we also launched a new non-profit organisation, i.e. DigitalForYouth.be in 2019. The goal of this non-profit organisation is to teach young people between the ages of 6 and 24 digital skills. This can range from using digital media to programming software. DigitalForYouth.be does this by making refurbished second-hand laptops freely available to organisations that teach young people digital skills.
To further stimulate digital awareness among young people, we contributed to the Ava & Trix teaching package. Its mission is to make children – particularly girls – between the ages of 8 and 11 enthusiastic about science. The teaching package stimulates high-quality education, gender equality and innovation which is why it is offered to schools and individual players for free. DNS Belgium worked with Ava & Trix on an episode about the internet.
The fact that these efforts are bearing fruit was apparent from the market survey we conducted. In young people, entrepreneurs and domain name holders particularly, the trust in, and the knowledge about, the internet is considerable. The most reliable and popular domain name extension for them is still .be.
Leader in security
As always, special attention was paid to internet security in 2019. We took various actions in the field of fraud prevention. This allowed us to proactively remove more than 5,700 domain names from the .be-zone. We aim to offer surfers the most fraud-free internet possible and actively cooperate with the relevant public authorities to achieve this.
Inspiring workplace
DNS Belgium also wants to be an inspiring workplace for its employees. This is why health and safety at work was still an important theme in 2019 too. In 2018, we started with a fit@work programme and we continued that in 2019. Every employee was able to participate without obligation and map his or her progress throughout the year.
We also organised three inspiration sessions featuring energy@work. The first session focused on burn-out, chronic fatigue and stress. Participants learned to recognise the signs and how to deal with them. In the autumn an inspiration session was held about food to give employees an interactive introduction to food that gives strength and energy. The last inspiration session of 2019 was all about sleep. The fascinating explanation about sleep patterns and factors that influence sleep, rest and energy was supplemented by useful tips and tricks to help people sleep better.
In the autumn we introduced the principle of Sociocracy 3.0 in our organisation. This provides practical handles to everyone who wants to cooperate more consciously and effectively in an organisation. In 2020, we organised a tailor-made two-day course on that theme.
Of course we were only able to achieve all the aforementioned efforts thanks to a great team. At the end of 2019, DNS Belgium employed 35 people. Over the course of 2019 we expanded our Engineering team, so that it can work more on Research & Development. After an extensive search we also strengthened our Customer Support team. In terms of figures we had 32 FTEs, broken down into 7.6 women and 24.4 men, on 31 December 2019.
All the foregoing fits in a stable, mature environment which from a financial point of view is very predictable and healthy and will remain so in the future too. DNS Belgium takes many initiatives, but does that with limited financial means. This is why we attach great importance to using these means extremely efficiently.
Annual accounts
2019 | 2018 | 2017 | 2016 | |
---|---|---|---|---|
Income | ||||
Income from registration fees | 7.032.392 | 6.952.837 | 6.864.036 | 6.013.185 |
New names | 939.371 | 970.672 | 1.031.574 | 933.612 |
Renewals | 5.667.617 | 5.531.609 | 5.383.036 | 4.692.950 |
Transfers | 292.908 | 301.422 | 316.341 | 268.670 |
Reactivations | 101.014 | 114.672 | 99.182 | 94.247 |
Services | 14.079 | 17.122 | 17.366 | 6.160 |
Transfers uit quarantine | 17.403 | 17.340 | 16.537 | 17.546 |
Application validation/Auction (new gTLDs) | - | - | - | - |
Financial income | 839 | 7.972 | 8.358 | 6.400 |
Produced fixed assets | - | - | 541.224 | 750.144 |
Exceptional income | 2.140 | - | 2.913 | 124 |
Total income | 7.035.371 | 6.960.809 | 7.416.531 | 6.769.853 |
Expenditure | ||||
Personnel costs | 3.815.099 | 3.614.717 | 3.317.571 | 2.806.533 |
External consultancy | 243.776 | 235.113 | 590.433 | 844.642 |
Costs of technical operations | 755.227 | 679.902 | 925.546 | 1.060.552 |
General overheads | 963.576 | 1.007.957 | 1.207.431 | 971.903 |
Depreciation | 776.883 | 778.139 | 522.075 | 402.581 |
Financial costs | 20.371 | 19.939 | 15.372 | 21.559 |
Sustainability | 152.428 | 46.659 | 92.497 | 36.225 |
Total expenditure | 6.727.360 | 6.409.426 | 6.670.925 | 6.143.995 |
RESULT | 308.011 | 551.383 | 745.606 | 625.858 |
Balance
Assets |
2019 | 2018 | 2017 | 2016 |
---|---|---|---|---|
Fixed assets | ||||
Restructuring charges | 525 | 15.717 | 30.910 | 46.102 |
Intangible, tangible and financial assets | 1.540.787 | 2.221.192 | 2.882.806 | 2.783.924 |
Current assets | ||||
Receivables due within one year - Trade debtors | 809.828,94 | 867.836 | 833.895 | 968.044 |
Receivables due within one year - Other amounts receivable | 21.584 | 20.405 | 21.642 | 48.938 |
Cash at bank and in hand | 5.897.010 | 5.069.236 | 3.674.035 | 2.801.407 |
Deferred charges and accrued income | 280.195 | 179.382 | 225.574 | 260.427 |
Total assets | 8.549.929 | 8.373.768 | 7.668.862 | 6.908.842 |
Liabilities |
2019 | 2018 | 2017 | 2016 |
---|---|---|---|---|
Capital and reserves | ||||
Surplus carried forward | 2.090.918 | 1.539.535 | 793.930 | 168.072 |
Result financial year | 308.011 | 551.383 | 745.606 | 625.858 |
Liabilities | ||||
Suppliers | 813.946 | 874.805 | 751.117 | 954.101 |
Taxes, remuneration and social security costs | 722.210 | 814.250 | 805.581 | 599.469 |
Advance payment registrars | 1.349.572 | 1.367.225 | 1.371.357 | 1.405.649 |
Accrued charges and deferred income | 3.265.272 | 3.226.570 | 3.201.271 | 3.155.693 |
Total liabilities | 8.549.929 | 8.373.768 | 7.668.862 | 6.908.842 |